Privacy Policy

Chloriqa ("we," "our," or "us") is an AI-powered custom software and technology partner based in Islamabad, Pakistan, serving institutions and serious businesses internationally. We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website or contact us about our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

We may collect the following types of information:

• Contact form data: When you submit our contact form, we collect your name, email address, business or organization name, sector, city or location, project description, and how you heard about us.
• Usage data: We use Google Tag Manager and Google Analytics to collect anonymized usage data, including page views, session duration, and referrer sources. This helps us understand how visitors use our website.
• Voluntary information: Any other information you voluntarily provide when communicating with us via email or other direct channels during a project inquiry or engagement.

We use the information we collect to:

• Respond to inquiries about custom software, AI systems, and technology partnerships
• Process inquiries and provide responses to your requests
• Improve our website, services, and client experience
• Support marketing and business development activities, only where you have given consent
• Analyze website performance and optimize user experience through analytics tools

We do not sell your personal information to third parties.

Contact form submissions are retained until you request deletion or until they are no longer needed for the purpose they were collected.

Google Analytics and Google Tag Manager data is retained according to Google's data retention policies. You can learn more about how Google handles data in their privacy documentation.

To request deletion of your contact information, email us at hello@chloriqa.com. We will process deletion requests within a reasonable timeframe.

We use trusted third-party services to operate our business. These services may process data on our behalf:

• Resend: We use Resend to deliver contact form submissions to our team. Information you submit through the form is transmitted and processed according to Resend's terms and privacy practices.
• Gmail: We use Gmail for ongoing email communications with clients and prospects. Messages you send us may be stored in our email inbox according to Google's terms and privacy practices.
• Google Tag Manager: We use Google Tag Manager to manage analytics and tracking tags on our website. GTM may load additional services such as Google Analytics as described in Google's privacy policy.
• Google Analytics: We use Google Analytics to understand website traffic and user behavior. Google may collect cookies and usage data as described in their privacy policy.

We encourage you to review the privacy policies of these third-party providers for more information on how they handle your data.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any passwords or credentials associated with services we build for you, where applicable.

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of analytics tracking by using browser settings or privacy extensions that block analytics cookies

To exercise any of these rights, contact us at hello@chloriqa.com. We will respond to your request as soon as reasonably possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Company: Chloriqa
• Location: Islamabad, Pakistan
• Email: hello@chloriqa.com

We take privacy concerns seriously and will work with you to address any issues promptly.